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Qianchuan Wooden Door CRM Project Management System Launched

On March 27, the Qianchuan Wooden Door "Fengxiang Xiaoke CRM" project management system was launched. The kick-off meeting was held at 10 a.m. at the Qianchuan Wooden Door Chengdu production base. General Manager Luo Baitao, Project Management Director Wu Ping, Engineering Sales Director Su Jianming, Engineering Service Manager Su Qin, members of the Engineering Marketing Center, and other relevant department leaders attended the kick-off meeting. The Fengxiang Xiaoke CRM project team members Yang Tianying and Chen Yong gave a detailed explanation of the CRM system's launch and operation.

Major upgrade of enterprise informatization

The CRM project management system went through six stages including research, process sorting, design planning, system construction, software testing, and system training. With the efforts of project members from both sides, it was officially launched in just two weeks.

Amid the severe impact of the pandemic on various industries, Qianchuan Wooden Door relied on its strong corporate strength to actively improve internal capabilities and optimize internal processes. Building on the original CRM customer management, it orderly promoted the "Project Management System" to achieve informatization and intelligent system upgrades, aiming to better serve customers.

At the meeting, Fengxiang Xiaoke technical engineers provided detailed training on the use of the Qianchuan Wooden Door CRM system. Through live demonstrations of workflows across multiple interfaces, they showcased the system's efficient and convenient functions.

The CRM project management system, customized according to Qianchuan's business needs through PaaS capabilities, establishes a project-centered management platform. This platform enables more efficient collaboration among engineering teams, more timely information transmission, significantly reduces repetitive work, and lowers communication costs. It also allows timely tracking of contract execution results with more transparent milestones. Company leaders can grasp frontline project situations in real time and make corresponding decisions promptly.

Leading a new era in engineering project management

In recent years, Qianchuan Wooden Door has developed rapidly in engineering projects and has established long-term strategic partnerships with major real estate companies such as Evergrande, Sunac, China Overseas, Future Land Holdings, Gemdale, CIFI, Jinke, Shimao, Zhongnan, Blu-ray, China Railway Construction, Kaisa, New Hope, Lingdi, Longi, Hongkun, Yinjie, and Zhenghong. Their projects cover major cities across the country.

Since 2018, Qianchuan Wooden Door has consecutively won the title of "Top Choice Supplier Brand among China's Top 500 Real Estate Companies" for three years. In 2019, engineering projects exceeded 100 million yuan for several consecutive months. With high-quality products and services and continuously upgraded technological management, Qianchuan has been honored as an "Executive Director Unit of the All-China Real Estate Chamber of Commerce Full Decoration Industry Branch," a "Leading Enterprise in Strategic Integrity of China's Real Estate Industry Chain," and has been awarded titles such as "Strategic Partner" and "Excellent Partner" by multiple real estate companies.

As a leading enterprise in the wood products industry, Qianchuan Wooden Door, with its absolute professional technical advantage, adheres to the corporate mission of "Qianchuan Wooden Door, Doors Delivered to Your Home," taking customers' needs and pain points as the starting and ending points of its products and services.

The launch of the CRM system signifies that Qianchuan Wooden Door's management resource capabilities are becoming increasingly perfect, further narrowing the internal operational processes and the establishment, maintenance, and development of customer relationships. This solidifies the informatization foundation for the company's engineering project business development and improvement. With these beneficial effects, Qianchuan Wooden Door's service management level will be elevated, and it will continue to deepen its dedication in the engineering field, promoting Qianchuan's stable and rapid future development, maintaining its leading position in the industry, and making greater contributions to China's real estate industry.