Visiting Qianchuan Customer (NO.1) | Quality products create a good reputation, see how this lady shares her four-year experience with wooden doors!
Reform and opening up for forty years have improved the living standards of the people. When purchasing products, price is no longer the primary factor; instead, more attention is paid to quality and reputation. Qianchuan Wooden Doors, with 32 years of experience in wood product manufacturing, has been deeply cultivating the wooden door field, crafting high-quality products with craftsmanship, demonstrating professional attitude with attentive service, and winning the favor of many consumers with product quality. Recently, Qianchuan Company has been collecting and organizing customer feedback on product usage, striving to provide better products for customers. On the 13th, the company sent professionals to visit Ms. Pan's family in Nancheng Duhui to exchange feedback on the customer's product experience and provide maintenance services for her wooden doors. Ms. Pan expressed great satisfaction with the wooden doors she uses and will continue to support Qianchuan Wooden Doors, hoping to help more people use Qianchuan's products with her own efforts.
Q: Ms. Pan, through what channel did you come to know about Qianchuan?
A: When I was decorating my house in 2014, I didn't know much, so I asked relatives and friends everywhere. They said Qianchuan's wooden doors are of good quality and suggested I visit the store, so I went.
Q: How many wooden doors did you buy at that time? How do you feel about using them?
A: Let me count, all the wooden doors in my home were bought from Qianchuan, one, two, three, four... a total of eight doors. The feeling of using them is: high-end! This year, when friends came to my home for dinner, they specifically asked where I bought the doors. They said they could tell at a glance that they are classy, which also gave me face.
Q: I noticed the patterns on the doors are quite rare; I haven't seen them in our store before.
A: This is a wooden door pattern I customized at Qianchuan. There are five bats on it, symbolizing "Five Blessings." I specially asked Xiao Huang at the store to make it. Look at how delicate the carving is, with exquisite relief. The workmanship clearly shows it is a branded product.
Q: What do you think is the most attractive aspect of Qianchuan to you?
A: For home building materials like this, the service life must be long. So the first thing is to look at quality. Once the quality is assured, then consider price and cost performance. We compared several products and found that Qianchuan wooden doors have the best match between materials and price. They truly invest money in the product, crafting it with genuine craftsmanship. It's worth buying.
Q: The wooden doors in your home look very good in terms of paint and color. Do you usually do special maintenance on the wooden doors?
A: Just normal use. We also cherish our furniture quite a bit. After more than four years, there are almost no scratches, so generally no maintenance is done. After four or five years of use, still maintaining 90% new condition shows the product is very good!
Q: I heard your daughter also bought Qianchuan wooden doors when decorating her house, right?
A: Yes, I like Qianchuan's wooden doors because of their environmental protection and guaranteed eco-friendliness. Later, when decorating my daughter's second house, I didn't even go to the store. I directly called Xiao Huang at Nanfusen, discussed the pattern with her, and placed the order. The whole process was smooth and worry-free. I hope Qianchuan becomes more prosperous and lets more people use such good products.
Q: How do you feel about Qianchuan's service?
A: The service is attentive. I praise Xiao Huang at Nanfusen. It's easy to communicate with her. I am quite picky about product requirements, but she always serves with a smile, patiently and communicatively. This time, they even sent someone to provide on-site maintenance service. Buying branded products is really different. After maintenance, the doors look even better and brighter.
"Qianchuan Wooden Doors, Every Door Delivered Home" is not just a slogan but a belief that Qianchuan has always upheld. The first part emphasizes the brand, producing high-quality products to let customers feel Qianchuan's strength; the second part emphasizes service, with meticulous on-site installation and follow-up services. Using solid products to impress customers and sincere attitudes to serve them, Qianchuan Wooden Doors builds products, reputation, and a solid customer base. Upholding the belief of "Qianchuan Wooden Doors, Every Door Delivered Home," Qianchuan will move towards a broader future and serve a wider range of consumers.
Chengdu



